Chief Commercial Officer at MGM Resorts
As Chief Commercial Officer at MGM Resorts, Steve Zanella oversees Public Relations, Marketing, Direct Marketing, Group Sales, Social Media, Sports & Partnerships, Loyalty and Commercial Strategy. Steve is an accomplished industry veteran who has held several leadership positions at MGM Resorts.
Prior to taking this role, Mr. Zanella served as President & COO of CityCenter, which includes Aria Resort & Casino and Vdara Hotel & Spa, where he oversaw daily operations and provided strategic direction for the ultra-luxury resorts.
Mr. Zanella previously held the position of President & Chief Operating Officer of MGM Grand Detroit where he was responsible for the day-to-day operations of one of the most dynamic resorts in the region. In addition to overseeing all resort operations and guiding the property’s strategic direction, he cultivated MGM Grand Detroit’s guest service culture and fostered open communication and teamwork within the property and across the company.
A veteran of the hospitality industry with more than 30 years of experience, he joined MGM Resorts in 1991 as a participant in the Management Associate Program, which is a hands-on training curriculum for college graduates. In his tenure with the company, Mr. Zanella has also served as Senior Vice President of Marketing for MGM Grand Las Vegas, Vice President of Slots at Beau Rivage, Director of Slot Marketing and Player Development also at Beau Rivage and Domestic Marketing Administrator for Table Games Marketing at The Mirage.
Mr. Zanella received his bachelor’s degree in Hotel Administration from the University of Nevada, Las Vegas. In 2014 he earned a Master in Business Administration degree from the University of Michigan’s Stephen M. Ross School of Business.